What happens after the booking?

Handover, cleaning, damage and deposits in one system for RV and campervan rental companies.

Running every day at a motorhome rental company in Spain with three locations: 100% of its bookings go through the system, and 95% are made online.

Adrian Ibarz
You talk to me, Adrian.

See it in 42 seconds.

No sound. The screens show sample data.

Three locations, one system.

A motorhome rental company in Spain: rental, sales and workshop. I built the RV rental software it runs on, and its three locations use it every day.

100%of its bookings run through the system.

95% are made online by the customer; when someone calls, the team enters it in the same panel.

I’ll show you the live system on the call.

  • Customers pick location and dates, see what’s available, add extras and pay by card on the company’s own website, in four languages.
  • Nobody retypes a booking: website, staff panel and management software show the same reservation.
  • The customer accepts the rental terms on screen, and the system keeps the date, the version of the text and the IP address.
  • Handover and return are done on a tablet, with photos, mileage, fuel level and signatures.
  • When a vehicle comes back, the cleaning task, any repair job and the deposit decision start from the return itself.

For independent RV rental companies

RV and campervan fleets of 10 to 300 vehicles, including dealers that also run a rental fleet. It fits when bookings come in fine, but everything after them still runs on paper, WhatsApp, spreadsheets and your memory.

  • Keep your booking softwareAlready on Wheelbase or another booking engine? The plan starts from what you run today.
  • Set up for youIt adapts to the software and the routines your team has today.
  • Delivery guaranteeYour written plan within 14 days of our working session, or your money back.

Where do your hours go?

Twelve everyday rental tasks, two taps each. See how many hours a month they take your team, what they cost you and where a system would help first.

Calculate your hours

No email needed. Your answers stay on your device.

RV rental software for the whole rental day.

You choose the modules you need. I set them up with your fleet, your rates and your rules, and connect them to what you already have: your booking software, your payment account and your accounting.

Before the trip

Customers book and pay on their own.

Direct booking in four languages. Your season rates and rules. Extras and coverage. Pay in full or in two parts. Phone and desk bookings with a payment link.

On the day

Your team opens one screen.

Today’s departures and arrivals per location. Handover and return on a tablet, with photos, mileage and signatures. Who has which vehicle on which days.

After the return

The next steps start by themselves.

Cleaning queue for the next customer. A job per damage and a file for who pays. Deposits with a 72-hour clock. Fleet status and service alerts.

Staff panelInteractive demo · sample data
1Departure today
1Arrival today
$720Unpaid balances
1Booking with no vehicle
  • 10:00 AM · Departure · Laura Bennett · Class A 30 ftR-4471 · 7 nights · paid in full · car seat and bedding kit on board
    Ready
  • 5:00 PM · Arrival · Garcia family · Class C 31 ftR-4468 · return checklist on the tablet, then cleaning
    Expected
  • Marcus Reed leaves tomorrow with $285 unpaidR-4472 · Camper van 21 ft · collect before pickup
    Balance due
  • R-4476 has no vehicle assignedBooked and paid online last night · Camper van 21 ft · Oct 24–28
    Assign

One screen per location: who leaves, who comes back, what is unpaid and what is blocked.

A demo with sample data. Yours is set up with your fleet, your rates and your rules.

The 14 modules, one by one

You choose the ones you need. Every one of them is in daily use at a rental company with three locations.

Before the trip01 / 14

Direct booking site

Search by location, dates and travelers; availability by model; price; card payment. In English, Spanish, French and German.

02 / 14

Your pricing rules

Season rates, minimum nights per season, booking cut-off, blackout dates, pickup and return slots with a surcharge, days with no handovers per location, coupons.

03 / 14

Extras and coverage

Extras per day or per rental and coverage tiers, sold at checkout and again after booking.

04 / 14

Payment plans

Pay in full, or half now and half later. The second payment link and its reminder go out on their own.

05 / 14

Phone and desk bookings

Staff create the booking in the panel, email a payment link and can hold a vehicle for 24 hours. The hold releases itself.

06 / 14

Customer link after booking

Driver and license details, billing details, more extras, a coverage upgrade, or a longer trip paid on the spot.

On the day07 / 14

Daily panel and planning

Per location: today’s departures and arrivals, unpaid balances, bookings with no vehicle assigned, blocked vehicles. Who has which vehicle on which days.

08 / 14

Handover and return on a tablet

Checklist, mileage, fuel and levels, damage photos, extras added at the desk, balance recorded, deposit evidence, signatures.

After the return09 / 14

Cleaning queue

Opens when a vehicle comes back and shows who it is being prepared for next: people and extras.

10 / 14

Damage and workshop

A job per damage. The vehicle is blocked if it will not be ready, and bookings leaving in the next five days are flagged. A file decides who pays: warranty, insurer or customer.

11 / 14

Deposits

A file per return with a 72-hour clock, the decision on record, the customer told the outcome.

12 / 14

Fleet

Status per vehicle, damage history with photos, service alerts by mileage, inspection dates, transfers between locations.

Loyalty and marketing13 / 14

Members’ club and gift vouchers

Free membership with tiers, points and a member price shown on the site. Prepaid vouchers redeemed at checkout.

14 / 14

Where online bookings come from

The campaign and channel behind each online booking, and a tracked link per salesperson.

Need something that is not on the list? Tell me on the call. It is your system: I build what your operation needs.

From the first call to your written plan.

  1. First

    A first call

    You tell me how a booking moves after payment, and we see whether a diagnosis makes sense.

  2. Next

    The working session

    90 minutes on video: you walk me through your operation, from the booking to the vehicle ready again.

  3. Within 14 days

    Your written plan

    Where your operation loses time and money, what to fix first, what to automate and which tools to use.

  4. Then

    We go through it together

    A walkthrough call to agree on the next steps. If you want me to build it, the diagnosis is credited in full.

Delivery guarantee. Your written plan within 14 days of our working session, or your money back.

Adrian Ibarz, AI consultant

You work with me, Adrian Ibarz.

I’m an AI consultant, and I’ve already worked with companies to organize and automate their operations. One of them is a motorhome rental company in Spain with three locations: I built the system it runs on, from the online booking to the moment the vehicle is ready for the next customer. You talk to me on the call, during the setup and afterwards.

Training and certificates

Harvard UniversityCS50
  • CS50's Introduction to Artificial Intelligence with Python Verify
University of PennsylvaniaOnline, through Coursera
  • Artificial Intelligence Essentials Verify
  • Statistics for Data Science Essentials Verify
  • Machine Learning Essentials Verify
  • Deep Learning Essentials Verify
Hugging Face

Questions before the call

We already use Wheelbase or another booking system. Does this still make sense?

Yes. That covers the booking. I look at everything after it, and the plan starts from the software you already run. Often the answer is to connect what you have, not to replace it.

What happens on the first call?

I ask how a booking moves at your company today, from payment to the vehicle ready again, and I tell you honestly whether a diagnosis makes sense for you. No slides.

You’re in Spain. How does that work?

I work remotely with companies, and the rental company in the case is in Spain. Everything happens by video call and email, in your time zone.

What if my team doesn’t use it?

That’s why the plan starts from how your team already works. Adoption is part of the plan: what changes first, who uses what, and how.

It’s high season. Is this bad timing?

The working session takes ninety minutes; the rest is my work. Many owners prefer to have the plan ready before next season.

Who insures the rentals?

You keep your own insurer. The system sells the coverage tiers you define and records them on every booking.

What does it cost?

The diagnosis has a fixed price, and I give it to you on the call. If you then want me to build the plan, the diagnosis is credited in full.

What if we need something that is not on the list?

Tell me on the call. This is your system, not a product with a fixed feature list: I build it around how your company works, in your language and with your rules.

Let’s look at your operation.

A video call about what happens after your bookings. You talk to me directly.

A fixed price for the diagnosis, agreed before we start.

Adrian Ibarz, Asisttente. 928 NW 2nd St, Miami, FL 33128, USA

Book a call

Want a second look at your operation?

Book a call, or see where your team’s hours go. No email needed for that.

Or write to info@asisttente.com